ECSS provide complete washroom services including sanitary disposal amongst other things. The diverse range of air fresheners, sanitisers, disposal units and vending systems is delivered with a clear focus on reliability, excellent service and consistently good results.

So, what makes us different from the rest? We developed an Innovative Washroom Servicing solution - a barcode monitoring system to give our customers complete peace of mind that their washroom services are being completed on time every time. With ECSS, every item in your washroom is serviced as it should be. Our unique barcode system monitors and records the completion of every washroom item we service and reports back to you and us. 

The integrated range of washroom & hygiene services complement any Building using the most up to date methods whilst providing excellent value for money.

All of the ECSS services we offer will be fully managed by our Management team ensuring that our promise of exceptional standards is maintained through the lifetime of the contract.

How does this work

SCAN

Each individual Washrooms item has its own unique bar code which will allow us to keep a real-time record of all the services we provide. Our engineers will service each item and scan its bar code as they do so.

SERVICE

Our Service, Scan and Sign off system has helped to keep us at the forefront of the industry, whilst ensuring every one of our clients' washrooms are stocked up, waste-free and fully functional.

The day before the client's service is due we will send our engineers (via their PDA's) a list of their jobs. As soon as this list has been sent to our staff, the clients will receive an email informing them that the service is due the next working day. For additional peace of mind, the client will receive confirmation of the engineer's name and his/ her vehicle registration details.

As the operator services the washroom unit, they will scan each item that they service - signalling the second stage in our highly innovative three stage barcode monitoring system.

If a barcode is missing, they will have to enter a reason code to ensure we resolve any issues quickly and efficiently. Once the item has been serviced and scanned, the operator has to complete the job with the third and final stage - official sign off.

SIGNOFF

After the service and scan has been carried out, the job is then signed off and closed as finished. It is at this point an email is sent to the customer with the proof of acceptance showing live time details and the sign off signature

As we use this unique barcode monitoring system, you can be sure that every item in every washroom is serviced as it should be. That's why ECCS is one of the UK's leading washroom and hygiene service providers.